mcb77 Terms and Conditions
This document sets out all the conditions, rights, and responsibilities for using the mcb77 platform — please read it carefully.
Table of Contents
- 1. General Introduction
- 2. Account Registration
- 3. Age Verification and Eligibility
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Betting and Gaming Rules
- 7. Fair Play and Security
- 8. Account Closure and Termination
- 9. Privacy and Data Protection
- 10. Responsible Gaming
- 11. Limitation of Liability
- 12. Contact and Complaints
General Introduction
mcb77 (referred to hereafter as the "Platform", "we" or "us") is an online entertainment and betting service operated specifically for Bangladeshi players. These terms and conditions ("Terms") form a legally binding agreement between you and mcb77.
By registering on or continuing to use our platform, you confirm that you have fully read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please stop using the platform.
These Terms are written in Bengali and are to be interpreted in accordance with Bangladeshi law and practice. Any translation of the Terms is for informational convenience only — the original Bengali version is final.
Account Registration
2.1 Registration Requirements
An active account is required to play games or place bets on mcb77. At the time of registration you must provide the following information accurately:
- Your full name (as on your National ID card)
- A valid and active mobile number
- A working email address
- Date of birth (for age verification)
- Details of your preferred payment method
2.2 One Account Policy
Only one account per person is allowed. Operating multiple accounts is strictly prohibited. If detected, both accounts will be closed immediately and any pending winnings may be forfeited.
2.3 Accuracy of Information
You confirm that all information provided is truthful, accurate, and up to date. Providing false information may result in account termination, and the platform reserves the right not to return any deposited funds.
Age Verification and Eligibility
The mcb77 platform is for users aged 21 and above only. Registration or any financial transactions by minors are strictly prohibited.
mcb77 may request documents for age verification at any time, such as:
- National ID Card (NID)
- Birth Registration Certificate
- Passport
We reserve the right to temporarily suspend an account if the required documents are not submitted. In addition, users from regions where legal restrictions apply will be considered ineligible to use the platform.
Deposits and Withdrawals
4.1 Deposit Rules
The minimum deposit amount for each method is ৳300. We support the following payment methods: bKash, Nagad, Rocket, and bank transfer. You must use a payment method registered in your name — deposits from third-party accounts are not accepted.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5 to 30 minutes. Identity verification must be completed before a withdrawal request is approved.
4.3 Anti-Money Laundering Policy
mcb77 strictly adheres to Anti-Money Laundering (AML) policies. If suspicious transactions are identified, we reserve the right to notify the relevant authorities and the account may be placed under investigation immediately.
Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 20 times, meaning the bonus amount must be wagered 20 times before it can be withdrawn.
5.2 General Bonus Terms
- Each bonus has its own validity period and conditions — see the offers page for details.
- Wagering requirements must be met before withdrawing from a bonus balance.
- Multiple bonuses cannot be used at the same time unless specifically stated.
- mcb77 reserves the right to cancel a bonus if bonus abuse is suspected.
- VIP cashback benefits apply on a weekly basis and vary by tier.
5.3 VIP Program
The mcb77 VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Weekly cashback benefits increase progressively at each tier. Tier changes depend on gaming activity and regularity.
Betting and Gaming Rules
6.1 General Betting Rules
Once a bet is confirmed it cannot be cancelled or changed. If an unusual result occurs in any game or event due to a technical error, mcb77 reserves the right to void the relevant bet.
6.2 Prohibited Activities
The following activities are strictly prohibited and will result in account termination if detected:
- Bonus hunting or arbitrage betting
- Use of automated software or bots
- Unauthorized access to another user's account
- Fraud or any deceptive activity
- Collusion or coordinated attempts to win
6.3 Technical Issues
mcb77 will not be held responsible if a bet or game session is interrupted due to loss of internet connection or a device problem. However, in the case of server-side errors, a resolution will be provided in accordance with the applicable policy.
Fair Play and Security
7.1 Fair Play Policy
mcb77 is committed to ensuring fairness and transparency across all games. The games offered on our platform are operated through partnerships with world-class technology providers such as Pragmatic Play, Evolution Gaming, JILI, and Spribe.
7.2 Data Security
We use SSL encryption technology to keep all your personal and financial information secure. Keeping your password confidential and logging in from a safe environment is your own responsibility.
7.3 Account Security
If you suspect unauthorized access to your account, notify our support team immediately. mcb77 will not be held responsible for any loss resulting from sharing account details with a third party.
Account Closure and Termination
8.1 Voluntary Closure
You can close your account at any time by contacting our support team. Withdrawal of your balance before account closure will be ensured (terms apply).
8.2 Termination by the Platform
mcb77 may terminate an account without notice in the following circumstances:
- Serious breach of the terms and conditions
- Evidence of fraud or deception
- Operating multiple accounts
- Providing false identity or age information
- Misconduct or harassment of other users
8.3 Restrictions and Limitations
As part of responsible gaming, you can set a self-exclusion period or deposit limit for yourself. For more details about this feature, visit our Responsible Gaming page.
Privacy and Data Protection
How your personal information is collected, used, and stored is described in detail in our Privacy Policy. The Privacy Policy also applies to you alongside these Terms, and both documents together form a complete agreement.
mcb77 never sells your information to third parties. However, information may be shared with regulatory bodies or law enforcement authorities under legal obligations.
Responsible Gaming
mcb77 is deeply committed to responsible gaming. We believe gaming should be an entertainment activity — not a solution to financial problems.
To protect your wellbeing, we provide the following tools:
- Setting weekly or monthly deposit limits
- Self-exclusion for a set period of time
- Reality check breaks
- Access to account activity history
Seek professional help for gaming addiction. Visit our Responsible Gaming page for more details.
Limitation of Liability
11.1 Service Availability
mcb77 strives to provide uninterrupted service, but the service may be temporarily disrupted due to maintenance, technical issues, or external causes. No compensation claims will be accepted in such cases.
11.2 Financial Loss
mcb77 is not responsible in any way for financial losses incurred through gaming or betting. Users play entirely at their own risk, and the outcome of any win or loss is their own.
11.3 Third-Party Services
mcb77 will not be directly liable for any issues arising from technical errors by payment gateways or game providers, but every effort will be made to find a resolution.
Contact and Complaints
12.1 Filing a Complaint
If you have any complaints or disputes, please contact our support team first. We are committed to resolving all valid complaints fairly and promptly.
12.2 Contact Methods
- 24/7 Live Chat: Contact us directly via chat for the fastest support.
- Email: [email protected] — for detailed complaints or attaching documents.
12.3 Resolution Timeframes
Our target is to resolve general complaints within 48 hours and complex disputes within 7 business days. You are requested to cooperate by providing the necessary information during the investigation.
Important Note
These terms and conditions were last updated in January 2026. mcb77 reserves the right to change these terms at any time. For significant changes, a notification will be sent to the registered email address.
For more information, visit our other policy pages: Privacy Policy • Responsible Gaming • About Us • FAQ