mcb77 Privacy Policy — Your Information Is Our Responsibility
Your personal information at mcb77 is stored with the highest level of security. Through SSL encryption and a strict privacy policy, we ensure your data stays fully protected.
Introduction and Purpose
mcb77 operates a safe and reliable online casino and betting platform for Bangladeshi players. Protecting the privacy of the personal information you provide while using our website mcb77.cam is our highest priority.
This privacy policy will inform you about what types of information we collect, how that information is used, who it may be shared with, and what steps we take to protect your information. By using our platform, you are considered to have agreed to the terms of this privacy policy.
This policy should be read together with the Terms and Conditions. For any questions or uncertainties, please contact our customer support team.
What Information We Collect
When creating an account, making deposits or withdrawals, or using any other service at mcb77, we may collect the following types of information:
Personal Identification Information
- Full name (in Bengali and English)
- Date of birth (for age verification)
- National ID card or passport number
- Current and permanent address
- Email address
Financial Information
- bKash / Nagad / Rocket account number
- Bank account details (if required)
- Transaction history and amounts
- Deposit and withdrawal records
Technical Information
- IP address and location data
- Browser type and version
- Device type and operating system
- Session information and cookie data
- Login time and access logs
Gaming Activity Information
- Play history and preferences
- Betting patterns and amounts
- Bonus usage records
- Game session duration
How Collected Information Is Used
mcb77 uses your information only for legitimate and necessary purposes. We may process your personal information for the following reasons:
- For creating, verifying, and managing your account
- For verifying age (confirming 21+) and confirming identity
- For completing financial transactions for deposits and withdrawals
- For operating anti-money laundering measures in accordance with applicable law
- For customer support and complaint resolution
- For providing bonuses, promotions, and VIP benefits
- For ensuring site security and preventing fraud
- For operating responsible gaming programs
- For fulfilling legal obligations and reporting requirements
- For improving the functionality of the platform
- For sending relevant offers and promotional information with your consent
Important Note
We never sell your information to third parties. Information may be shared with specific partners only for service delivery and legal obligations — as described in detail below.
Sharing Information with Third Parties
mcb77 may share your information with third parties in the following limited circumstances:
Payment Processors
Information necessary to complete transactions through bKash, Nagad, Rocket, and bank transfer services is shared with these payment providers. This information is used solely for transaction verification and completion.
Game Software Providers
Our game providers including Pragmatic Play, Spribe, JILI, and PG Soft may process certain gaming data to ensure fair play. This information is limited to the operation of gaming activities.
Legal and Regulatory Authorities
We may be required to provide relevant information when needed for legal obligations, court orders, or investigations by competent authorities. In such cases, we always disclose only the minimum necessary information.
Third-Party Service Providers
Our partner companies providing technology services, cybersecurity, data analytics, and customer support have access only to the information necessary for their respective services and operate under strict confidentiality agreements.
Use of Cookies and Tracking Technologies
mcb77 uses cookies to operate the website smoothly and to improve your user experience. Cookies are small data files stored in your browser.
Essential Cookies
Essential for managing login sessions, ensuring security, and core site functionality. These cannot be disabled.
Functional Cookies
Used to remember your preferences and settings, such as language preferences and display settings.
Analytical Cookies
Used to analyze site performance and user behavior, which helps improve the quality of our services.
You can disable non-essential cookies by changing your browser settings. However, this may limit some site functionality. Contact our support team for more information about managing cookies.
Data Security Measures
mcb77 uses the highest industry-standard security technology to protect your personal and financial information:
- SSL Encryption: All data transmissions are secured through 256-bit SSL encryption, keeping your information completely safe during transfer.
- Firewall and Intrusion Detection: Advanced firewalls and automated threat detection systems monitor the site around the clock.
- Two-Factor Authentication: Two-step identity verification is available for sensitive operations.
- Encrypted Data Storage: Stored data is also kept in encrypted form to prevent unauthorized access.
- Regular Security Audits: Regular security testing is conducted to identify vulnerabilities in our systems.
- Staff Training: Employees who handle personal data receive strict privacy training and are bound by confidentiality agreements.
However, no data transmission over the internet can be guaranteed to be completely error-free. We therefore advise you to keep your account password secure and to notify us immediately if you notice any suspicious activity.
Data Retention Period
mcb77 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:
- All information is retained while your account is active.
- Even after an account is closed, information is retained for a specified period to meet legal obligations and financial record requirements.
- Information may be retained for a longer period if required for dispute resolution or legal proceedings.
- Unnecessary or expired information is securely deleted or anonymized.
Contact our support team for more details about the retention period for specific types of data.
Your Rights Regarding Your Information
Every user registered with mcb77 has the following rights regarding their personal information:
Right of Access
You may request at any time to know what information we hold about you and to receive a copy of it.
Right of Rectification
If there are any errors or inaccuracies in the information we hold about you, you may request that they be corrected.
Right to Erasure
In certain circumstances you may request that your information be deleted, though exceptions apply where legal obligations exist.
Right to Object to Processing
You have the right to object to marketing communications or certain processing activities.
Right to Restriction
In some circumstances you may request that the processing of your information be restricted.
Right to Portability
You have the right to request your automatically processed information in a structured format.
To exercise any of the above rights, please contact our support team. We will endeavor to respond to your request within a reasonable time.
Protection of Minors' Information
mcb77 is for those aged 21 and above only. We do not intentionally collect any information from minors.
- Age verification during registration is mandatory.
- Additional identity documents may be requested for suspicious accounts.
- If it becomes known that a minor's information has been collected, that information will be deleted immediately.
- The associated account will be permanently closed and all transactions will be cancelled.
If you believe a minor is using our platform, please notify us immediately.
Changes to the Privacy Policy
mcb77 reserves the right to update or change this privacy policy at any time. The following process will be followed when changes are made:
- The updated policy will be published on the website and the "Last Updated" date at the top of the page will be revised.
- Registered users will be notified by email in the case of significant changes.
- Continued use of the platform after changes are made will be considered acceptance of the new policy.
- If you object to any change, you may request that your account be closed.
We recommend that you review this page regularly so that you remain aware of the latest policy.
Contact Us
If you have any questions, complaints, or information-related requests regarding this privacy policy, please contact us using the methods below. Our data protection team will respond to your request promptly.
Privacy Support
Our team is ready to assist you with any privacy-related matter, including requests to access, correct, or delete your information.
Related Policies
Reading all our policies together will give you a complete understanding of your rights and responsibilities.
General Information
This policy has been prepared in Bengali and applies to users in Bangladesh. The Bengali version shall be considered authoritative for legal interpretation.